Contact Us

Unfortunately not. One Sky Loft does not allow pets.

You will receive a secure access code via email 24 hours before your arrival. This code allows you to enter both the building and your suite at your convenience. Our seamless, contactless check-in process means there's no need for a traditional front desk—you can arrive and settle in whenever you like after the designated check-in time.

One Sky Loft operates with an "Invisible Hospitality" approach, blending the comforts of a boutique hotel with the privacy of a furnished residence. While there is no on-site staff, our dedicated support team is available 24/7 to assist you. You can reach us anytime via phone, email, or through the messaging system provided in your booking confirmation.

Each suite at One Sky Loft is thoughtfully equipped with premium amenities to enhance your stay, including:

• Fully-equipped kitchen with high-end appliances and cookware
• Spa-like bathroom featuring a rain shower and jet system
• Luxurious king or queen-size beds with premium linens
• Complimentary high-speed Wi-Fi
• Smart TV with streaming capabilities
• Marshall® Bluetooth speaker for your entertainment
• In-room washer and dryer
• Air conditioning and heating for your comfort
• Complimentary toiletries and essentials

While we do not have on-site parking, there are several public parking garages and street parking options available nearby. We are happy to provide recommendations to help you find the most convenient parking solution during your stay. Please feel free to contact us for assistance with parking arrangements.

One Sky Loft is centrally located at 737 Walnut Street in the heart of Philadelphia's Center City. Many of the city's top attractions are within walking distance, including:

• Independence Hall (10-minute walk)
• Liberty Bell Center (12-minute walk)
• Reading Terminal Market (15-minute walk)
• Rittenhouse Square (20-minute walk)
• The Franklin Institute (25-minute walk)

Our prime location allows you to easily explore Philadelphia's rich history, cultural landmarks, dining, and entertainment options.

Our support team is always just a message or phone call away. You can reach us 24/7 via the contact information provided in your booking confirmation. Whether you have questions about your suite, need local recommendations, or require any assistance, we're here to ensure your stay is comfortable and enjoyable.

Yes, we offer an Accessible Queen Suite designed to accommodate guests with disabilities. This suite features spacious layouts, high ceilings, and accessibility features seamlessly integrated for a comfortable stay. If you have specific accessibility needs or questions, please contact us prior to booking to ensure we can meet your requirements.

Our standard cancellation policy allows you to cancel your reservation up to 7 days before your scheduled arrival date for a full refund. 

Cancellations made within 7 days of arrival may be subject to a cancellation fee equivalent to the full cost of the stay. We recommend reviewing the cancellation terms during the booking process or contacting us directly for specific details related to your reservation.